BEN'S HIDEOUT

We love staying with Auntie Belham! We've stayed in 3 different cabins and every experience has been great!.

Great stay! I loved staying in Ben's hideout! Made a great girls weekend!

Great Rental Company, Friendly Staff, Great Cabins...Will rent again for Auntie Belham's Cabin Rentals.

The cabin felt very cozy and it was very clean.

Beautiful cabin. Water pressure, WiFi and TV upstairs not so good. Will stay again in different cabin.

Everything was great in the cabin. Just a challenge finding it from the directions. Would of rather had a map.

The cabin could not have been more fitting for us.

Great! We loved the cabin and the location! We will stay again!

Reservation, check-in and checkout processes were very good including the very friendly and helpful people we talked to. Very convenient to have firewood for sale at the rental office. Might help to have starter logs available there also.

Everything went very well. A couple of minor issues, but they were taken care of in a very timely manner. This was our fourth year staying with Auntie Belham and each year has been a very good experience. We will certainly stay with Auntie Belham when we vacation in the Smokey Mountains. One odd thing about Ben's Hideout, in the bathroom on the middle floor the lock on the door was on the outside of the door. You could look someone in the bathroom, but you couldn't lock anyone out!! LOL. Johnny K. Wright

IT WAS A GREAT STAY AND ONE OF THE BEST VACATIONS THAT I EVER HAD. EVERY THING WAS JUST PERFECT, THE SCENERY, THE CABIN, THE SERENITY, THE WEATHER, THE COMMUNITY, THE PEOPLE, AND MOST OF ALL THE PEACE OF MIND.

Very well provided in the cabin. Adding some dish washing pods for the dish washer would have been good.

Staff was friendly and helpful. Cabin was clean and comfortable and kitchen had more dishes and cooking supplies than I expected.

everything was great and you guys were absolutely professional with everything.

Ben's Hideout was a great cabin for our family. The staff was so kind and courteous. I called 2 times for minor problems and immediately they were there. Couldn't have been more pleased. All the staff were exceptional but I have to give a big shout out to Kathy E. When I called in January looking for a 2 cabins for August Kathy E became my vacation planner. I told her exactly what I was looking for as far as size and location and she found us the perfect cabins. She is the kindest, most caring and helpful customer service representative that I have ever spoken to. She spent so much time on the phone with me and believe me she has to have a lot of patience, and didn't give up on me until she found what I was looking for. Thank you Kathy E and all the staff at Auntie Belham's for all you did.

The pictures on the web site were very nice. We had a problem with the dishwasher and the repairman never came so we ended up doing more dishes than anticipated. The house is in a great location and we enjoyed the space. There was enough room for our whole family and not feel cramped.

Excellent customer service, Clean cabin, very accommodating. We will definitely will come back next year for our third year in a row.

Our stay was excellent as always. We would not want to stay with anyone else..

Everything was great. We introduced a few new people to your cabins and they were happy as well. Thanks!

The customer service was great. The process was so easy, and finding the cabin went good too. Amazing! The online pictures do not do the cabin justice. My family was astonished when we walked in the door. Everything worked well in the cabin. The downstairs TV needed an HDMI cable to be able to watch movies on it, however, we are techies so we had one. I will definitely be planning another trip soon!

Loved the cabin. This is our 3rd time with Auntie Balham and we will definitely continue to use you.

Great service.csbin was good except furniture was very uncomfortable and toilet stops up often according to guest book in cabin

Amazing service with pin point description, Beautiful cabin beautiful location, 1st class all the way around. Jenny was friendly and set everything up to perfection

Had a great time. Cabin was perfect for our family reunion. Only thing that did not work was the dishwasher. Would not open detergent door for wash cycle.

The cabin was everything we thought it would be, perfect. The toilet was broke when we got there but we called and it was quickly fixed. Everyone was nice and friendly.

My family had a wonderful time on this trip and stay at Ben's Hideout! Some of the kitchen drawers were off the tracks when we arrived. Other than that, everything was spectacular!

Outstanding customer service both on the phone and at the main office. I cabin was excellent. "Ben's Hideout" was exactly what we were looking for. We will surely stay with Auntie Belham's again.

Everything was great in the cabin the location was easy to get to and the staff was very supportive

Beautiful cabins! I will stay in this one again!! Perfect location. Located between the two towns. Loved the coupons! Only cons: Washer didn't work and not much hot water(Only enough for 2 people).

The cabin was clean, roomy, remote and comfortable. Perfect for a family

Couldn't ask for a more accommodating cabin. Not overly fancy, yet just enough to make you feel special. The check in was efficient, prompt, courteous, friendly, and very thorough

everything was wonderful , enjoyed our stay. will do again

Faucet in the kitchen leaks at it's base. Need a stopper that works in the sink. Present stopper doesn't work. Towels smell of too much bleach. Otherwise GREAT!

Our entire Auntie Belham experience was excellent as always . Easy check in & check out....we appreciated the call after cabin check in to see if there were any problems (none!). We will continue to use Auntie Belham's & recommend it to others.

Everything was great except for min supplies. I did not like that I had to buy garbage bags, paper towels and toilet paper, dishwashing soap.

Easy check in and check out. Frustrated that we didn't have sheets for pullout couch. Was told that we didn't have them because we had enough beds for 8 people. However not all folks were couples which was an inappropriate assumption. They did end up bringing sheets, but even having this discussion was frustrating.

Everything was great and wonderful. Very clean and comfortable. We throughly enjoyed ourselves.

The cabin was beautiful and the amenities (such as paper towels and trash bags) were much appreciated. We all really enjoyed our stay! The only thing about the cabin is the downstairs got very cold at night, maybe there could be some extra heaters down there in case they are needed.

Professional, knowledgeable phone contact. Clean cabin, accurately represented on website

Just great cabins and easy check in. directions to office were ok but should be more to scale.

This was our first family vacation together. We are so glad we chose Auntie Belham's cabin rentals and Ben's Hideout in particular. The photos on line made our decision easy - the registration process was very straight forward - your written materials answered any questions we had- the staff was very courteous on the phone. The cabin was perfect for our family - great layout so we weren't under each other's feet and the kids had their space. We all enjoyed the whole experience and are talking about 'next time'.

I would definitely book with you again! People were helpful and friendly, and you made the whole process simple. Thank you!