CABIN FEVER

It was difficult to regulate the temperature from floor to floor. It would be hot upstairs but freezing downstairs. In the email we received prior to check in, we were told there would be a couple extra blankets and there were not any.

Full kitchen with large refrigerator, 4 bedrooms with full bathroom in the bedroom. Didn’t have time to get in the hot tub or the jacuzzi but they looked nice. The 2 living on both levels was nice for privacy.

We enjoyed the cabin as well did our family. The beds were very clean and comfortable. The maintenance service was great! The thing is the shower pressure is low, in the bathrooms. Please address the issue so others will not have a problem. Oh we did see a momma bear and her three babies. Kinda scary but exciting. Thank you for everything.

Everything was great, the cabin was clean and had everything we needed. We had a great time and saw some bears while we were there!

We had a great time. Cabin was good only down side was we didn't have a good view of the mountains.

My family really had a wonderful time and the house was beautiful. Thanks so much for making our vacation awesome.

Check in staff were very pleasant. Perfect vacay from the moment it was booked.

From start to finish is was a wonderful experience. The people at the office were always very friendly. The cabin was just like it's pictures and very clean.

Very welcoming feeling inside the Cabin - from the decor to the layout. A feeling of being "home" away from home! All seven of us were VERY happy!!

The unit cabin fever is very nice for couples, my crew enjoyed it. The only downfall was that the indoor jacuzzi would not maintain temperature or hold water. Repair man came out and stated that jacuzzi has a malfunctioning part but it’s a jacuzzi from the 70’s. So if that was replaced the house would be awesome!! But overall we had a wonderful stay and would love to come back and see that indoor jacuzzi operating!

House was clean and comfortable. Customer service was courteous and efficient.

It’s always refreshing to have people do what they agreed to. Teresa Helton and all the ladies were fantastic. Wait for a leak in joyed our cabin it was all we hoped it would be and more thank you very much

The house had everything we needed. The cabin was very clean upon arrival

Auntie Belhams Cabin Rentals is always good. The Cabin Fever we stayed in was not the best Cabin we stayed in but that is not their fault. I would rate that cabin out of 10 I would give it a 6.

Great service, would definitely book through you again. Enjoyed our stay greatly!

Very very helpful and courteous!!! We will be staying again.

My family and I had a beautiful Christmas thanks for making us comfortable.

Overall the Cabin was pretty good. The only big complaint I have is with the electrical outlets. Majority of them are so used that the plug falls right out. Only other thing is maybe to clean up around the property. There is a lot of burnt wood laying next to the drive way and around the house.

We always love renting with Auntie Belhams. The service is great and the cabins are always clean and comfortable.

I enjoyed the cabin. I loved the hot tub and the movie pass even though we did not use it, it was nice to know it was there.

The ladies at the office was very nice and the cabin was great it is a older cabin but was very clean

We had no issues with Auntie Belham's in general. All the people we spoke with were helpful and quick to resolve issues. My main issue was with the cabin itself. I realize the cable was out due to the fires; however, there are so many tv / dvd remotes and boxes it would be extremely helpful if the cabin owners were to have instructions on how to operate the tvs and which remotes do what.

The cabin and the Staff where very attentive to our needs ( There where none). The Auntie Belhams Staff is great to work with and that is the reason this is the second time we have rented with Auntie Belhams

Our experience with auntie Belhams has been good. Their staff is very friendly and helpful.

Everything was great except for the driveway could use some repairs and you should call an exterminator. We had roaches and giant crickets that liked to hang out in the bathrooms.

Cabin fever was a nice stay. The cabin itself is a little rough but overall we had a good time, saw plenty of attractions and spent far too much money.

Great place to stay we had a great time house could use some up keep but very nice.

Customer friendly check-in on arrival. Several phone calls prior to this were answered promptly and in a courteous friendly professional manner my questions were answered. An inquiry related to keybox was handled very efficiently with quick resolution of my problem.

Absolutely wonderful!! Loved cabin fever can wait tell the next time

The staff was very helpful and kind . check in was a breathe breeze. We had a blasy

I had a very wonderful experience with your employees and company.

Cabin Fever beds were comfortable, Needs covered deck for when it is raining,

The stay was wonderful, out group had fun at the cabin. Loved the Snooker table ;)

We all really enjoy our stay.Only thing ,My friends had a complaint about wasn't enough lighting around the cabin.(The front Door entrance and around deck). The water didn't get hot enough. Other,Than that we enjoy our stay.

We love our stay we can't wait to come again

You responded quickly to requests for assistance when key fell in crack between foundation and walkway. I was not happy that I had the potential of being charged $50 for a lost key when it was not secured well in the holder. However, all ended well when the young man was able to "fish" out the key from where it landed and who re-secured it to the holder so that it would not happen to the next guests Staff was very courteous and with that great Southern hospitality!!!!

Great place. Great service. AMAZING TIME!!!!!!! THANK YOU

Great customer service. Few issues were resolved quickly and professionaly.

Our family stayed in Cabin Fever during the July 4th holiday. The house was beautiful, the views spectacular, and the staff answered our questions during check-in. The fact that the house had 4 bedrooms with a bathroom in each one was perfect for our needs and even better was how well-maintained it was. We have stayed in an Auntie Belham chalet in the past which is precisely why we chose to go with you again this year. The only issue we had was with finding the cabin and I recommend a change to the direction sheet to make it easier. The #2 direction says to "Turn at traffic light #8 onto Parkway. Go 7.3 miles. # 3 states "Turn right onto Ski Mountain Rd. at traffic light #10." It would help if it said "Traffic light # 10 in GATLINBURG. We turned at #10 in Pigeon Forge. When I called the office for assistance, I was told "Conner Heights turns into Ski Mountain--that's why we gave the traffic light #." We ended up on Wears Valley Road/ Townsend, quite a ways from where we were supposed to be. Once we arrived we were pleased with our accommodations but we needed to recover from the ride there. More clarity with the instructions and the stay would have 5 stars! Thank you for the opportunity to share our experiences.