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Winter Haven

Location Details: Sevierville

Starting at: $148

Bedrooms: 3 Bathrooms: 2 Half Bathrooms: 0 Sleeps: 8

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Winter Haven

Location Details: Sevierville

Starting at: $148

Bedrooms: 3 Bathrooms: 2 Half Bathrooms: 0 Sleeps: 8

Beautiful log cabin conveniently located between Gatlinburg and Pigeon Forge. You will find everything you need in this 3 bedroom/2 bath cabin! Fully equipped kitchen with a large dining table, outdoor hot tub, high speed internet access, gas grill, cable television, rocking chairs on the deck and a washer & dryer. Perfect for children with one bedroom offering a set of twin bunk beds. Come start a family tradition at Winter Haven. NOW PET FRIENDLY!!

Y’all please reach out to us for anything and rest easy knowing you’re booking a cabin with the most caring cabin rental company in the Smokies :) We have an awesome team of locals ready to help! We are open 9am - 8pm Monday-Saturday and 9am-6pm on Sunday for YOU. Enjoy the benefits of our full service hospitality program when you book a cabin with Auntie Belham's Cabin Rentals!
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Steep and winding mountain roads to cabin. This property is a smoke free property.
There is construction taking place near this cabin and the construction company is not affiliated with Auntie Belham's. They may begin work early in the morning.

PROVIDED AT YOUR CABIN
● 1 roll of toilet paper per restroom
● 1 roll of paper towels per kitchen area
● 1 small bar of soap per bathroom sink
● 4 towels and 2 wash clothes per F/Q/K bed
● 2 towels and 1 wash cloth per twin bed
● 1 kitchen set: 1 hand towel, 1 washcloth, starter kit of dish detergent
NOTE: If staying 3+ days, you may need more of these items and are responsible for providing extras. If
you want fresh towels/sheets, please bag up your used linens and bring them to our office for a linen
exchange.

NOT PROVIDED AT YOUR CABIN
● Coffee or coffee filters
● Extra trash bags
● Salt or pepper
● Shampoo/Conditioner/Lotion
● Firewood for wood burning fireplace
● Charcoal for grills
● Daily maid service
● Laundry Detergent
● Hair dryer
CHECK AVAILABILITY

To book online use the calendar below to select your check in and check out dates. You can also call us toll free 9:00am to 9:00pm 7 days a week at 865-436-6618 and one of our vacation specialist will assist you in finding that perfect cabin for your next vacation.
Amenities
  • Iron/Ironing Board
  • Non-Smoking
  • Onsite Parking
  • Pet Friendly
  • Washer / Dryer
  • WIFI
  • Cable TV
  • Decorated for Christmas
  • DVD Players
  • Up to $850 in free passes daily!
  • Coffee Maker
  • Fully Equipped Kitchen
  • Central Air/Heat
  • Fire Extinguishers
  • Full Sleeper Sofas
  • King Size Beds
  • Queen Size Beds
  • Smoke Detectors
  • Twin Bunk Beds
  • Wood Fireplace/seasonal
  • Gas Grill
  • Hot Tub
  • Patio/Deck
  • Porch Swing
  • Screened Porch
  • Wooded View

People would recommend this property

What people are saying about us

What people are saying about this property

Jim From Perry

Sep 12, 2023

5.0/5.0

We had a great first time experience! Cabin is very beautiful and clean. Will be returning in the future.

Kimberly From Bloomington

Sep 05, 2023

5.0/5.0

Cabin was super clean, and the customer service was outstanding.

James From Battletown

Apr 23, 2023

4.0/5.0

Nice cabin. Had a great time. Thank you will be back again

Angie From Piqua

Apr 20, 2023

4.0/5.0

We enjoyed our stay. Cabin was very clean. Hot tub was not up to par as far as strength of jets. Over all cabin was a great location saw 4 bears right next to the cabin. We would definitely rent again and recommend to friends.

Jodi From Painesville

Apr 06, 2023

5.0/5.0

Prime location between Pigeon Forge and Gatlinburg. Cabin was perfect. Clean and nothing we felt we needed other than maybe the option of an outdoor fire. Understandable though. I would absolutely recommend and will definitely research other options when the next trip is planned.

John From Kingsport

Mar 15, 2023

5.0/5.0

Service and accommodations were great! Loved the cabin and area

Charlene From Tullahoma

Nov 30, 2022

5.0/5.0

Excellent customer service. We have enjoyed all of our stays with your company.

David From Palm Bay

Oct 01, 2022

5.0/5.0

The cabin was absolutely beautiful! We loved chilling in the hot tub and enjoying the patio. Everything was extremely clean and well Decorated. Thank you so much

Jewell From Orleans

Sep 23, 2022

5.0/5.0

ALWAYS with Auntie Belham...Good communication before and during rental process. Good directions to cabin and on getting into the cabin. It was very clean. A very relaxing stay! We have another Auntie Belham cabin rented for next year already ❤️

Bailey From Bartlett

Jun 29, 2022

5.0/5.0

Beautiful cabin. Nice and clean. Easy check in. Great staff!!

Beverly From Heidrick

May 31, 2022

5.0/5.0

Awesome and extremely easy as usual! Great staff as well, we always check in at the office and are always greeted with smiles and friendly faces.

Robin From Guntersville

May 14, 2022

5.0/5.0

Very good, very responsive. Thank you for communicating with us so thoroughly.

Ashley From Thornton

May 08, 2022

5.0/5.0

It was perfect all the way around!! Cabin was clean and nice!

Lee From Batavia

Apr 04, 2022

5.0/5.0

You all were very supportive and kind during the evacuations. Always a great experience with you all.

Cheryl From Portland

Mar 26, 2022

5.0/5.0

We had alot fun and the shows was great. The cabin was really nice.

Amanda From Morrisonville

Mar 12, 2022

5.0/5.0

We loved the cabin it was beautiful and very cleabu

Marsha From Somerset

Feb 15, 2022

4.0/5.0

We had an amazing stay! The staff was great, so nice and very helpful! We will definitely be staying again! Thank you!

Teri From Kershaw

Feb 02, 2022

5.0/5.0

Virtual check in was a breeze, the cabin was exceptionally nice and clean!! The text messages answered personally by team members was so nice and quick!! ❤️❤️❄️❄️

Stephen From Decatur

Nov 28, 2021

5.0/5.0

Check in was so easy. We appreciate all you did to make out stay wonderful.

Kristin From Lake Wales

Nov 21, 2021

5.0/5.0

Everything about our experience was great and it was so simple and easy which was great. Thank you for a fantastic cabin rental experience

Brandon From Spotsylvania

Nov 13, 2021

5.0/5.0

Always an excellent experience! This is our 3rd time booking with you and we have never had an issue.

Stephen From Lisbon

Oct 15, 2021

5.0/5.0

Excellent service.called with water leak issue under the sink and broken coffee pot and it was felt with before we returned to the cabin.Thx guys!

Joe

Sep 18, 2021

4.0/5.0

Very well ,had a great time in a very nice cabin and quiet neighborhood

Tammy From Belmont

Sep 07, 2021

5.0/5.0

Great place to stay. Comfortable and homey. Love it Beautiful place.

Lisa From Crossville

Aug 27, 2021

5.0/5.0

The entire experience was excellent! The staff was great to work with!! The cabin far exceeded expectations. We would love to rent the Winter Haven cabin again in the future!! Check out was a breeze. Thanks for the options of virtual or in person check in.

Darlene From Jacksboro

Aug 23, 2021

5.0/5.0

Kathy was great to deal with. There was a issue with a cabin we had rented and she took care of everything. Kathy made the whole process so easy.

Rosa From Lexington

Aug 01, 2021

4.0/5.0

We loved the location and the lay out of the house. The only negative was the toilets gurgling when flushing and there was a sewage smell. Customer service was great with answering our concerns.

Frank From Memphis

Jul 24, 2021

5.0/5.0

Great clean spacious and close to everything. Recommend to everyone

Nathan From Petal

May 27, 2021

4.0/5.0

Very clean and comfortable! It was also great being close enough to the city to go hang out for a bit then come back.

Valerie From Lyons

May 03, 2021

5.0/5.0

The cabin was beautiful. We had a very pleasant time.

Janet From Bristol

Apr 24, 2021

4.0/5.0

Your customer service is spectacular! Always friendly and soooo helpful. I would choose you again and again.

Alan From Pelham

Mar 28, 2021

5.0/5.0

Overall great. Just the upstairs sink was slow draining. Great location

Mark From Arvada

Dec 24, 2020

5.0/5.0

We had a great tube thank you so much. We would come back.

Karyn From Nashville

Nov 30, 2020

5.0/5.0

Then cabin was clean & neat. When ever I called with questions Katie or Mary were very patient answering them. They were very kind and took care of us. Would definitely recommend the company.

Jamie From Middleburg

Nov 06, 2020

5.0/5.0

Excellent service, cabin could use some updating for price, but overall beautiful place and it being pet friendly made it even better for us and our fur babies.

Kirby From Horn Lake

Oct 25, 2020

5.0/5.0

We loved our time in the cabin. We loved the location and the cleanliness of it.

Trenton From Springfield

Aug 28, 2020

5.0/5.0

Everything I expected. Top notch facilities and service. My only complaint is I didn't get to see a bear in the wild but that's beyond your control. I have and will continue to promote your services to friends and family.

Brittani From Murfreesboro

Aug 21, 2020

5.0/5.0

As always, a great stay with Aunie Belham! Highly recommend for anyone

Mark From Franklin

Jul 31, 2020

4.0/5.0

The cabin was very nice. It could use the shower heads updated, they were in poor shape. I was super impressed with the response of your staff on the A/C issues and then the next day follow-up was very much appreciated. I would suggest that you include a map of the roads in the immediate area as they can be confusing at times. But overall what a great time we had.

Keri From Cullman

Jun 08, 2020

4.0/5.0

Working with your company was fine and went smoothly; however the cabin lacked a little, but we still had a wonderful trip.

Kristie From Belvedere

Oct 29, 2019

5.0/5.0

Friendly and informative staff. Super easy check-in. I will be coming back for my future cabin rental needs ;)

Kaleigh From Holt

Sep 18, 2019

5.0/5.0

Easy scheduling, good customer service, clear directions, and good central main office location. Some deck boards need replaced and upstairs shower door but everything else was good.

Sara From Sylacauga

Aug 18, 2019

5.0/5.0

The cabin was great... just as described. Everyone at the office was so nice. We will continue to use Auntie Belhams!

Samara From Glen White

Jun 28, 2019

4.0/5.0

Staff was awesome. I would love to see a few upgrades in the cabin itself. Had a great first time experience.

Bridget From Franklinton

Jun 13, 2019

4.0/5.0

Beautiful cabin! I love the deck going around the cabin.

Latrice From Springfield

Apr 28, 2019

5.0/5.0

Very friendly staff and everything was clean in our cabin

Kiara From Statesville

Apr 24, 2019

5.0/5.0

We loved our cabin plenty of room a long trip up the mountain was a bit much other than that we ebjoyed our self.

Sarah From Fisherville

Apr 09, 2019

5.0/5.0

Staff was extremely kind and helpful. Both the check in and check out process was very organized and easy. This made our trip even more enjoyable. The only issue we had was that the beds in our cabin were super cheap and uncomfortable but that's not a reflection on you all, that's the owner's responsibility to update.

Jacob From Nebo

Dec 04, 2018

5.0/5.0

Very friendly and accommodating. Cabin was clean upon arrival. Very pleased.

Laura From Petersburg

Nov 11, 2018

4.0/5.0

Cabin was just as described and pictured. The upstairs mattress on the king bed was noisy but was comfortable. The only annoying issue was water pressure in the upstairs shower. This did create some inconvinience since there were 5 women getting showers daily.

Stephen From Lisbon

Oct 17, 2018

5.0/5.0

Cabin was a little further off the beaten path than I expected,but we did eventually find it.my only complaint was the mattress in the master bedroom,other than that everything exceeded my expectations.we’ll probably be back next fall....had a great time.Thx for everything!!!

Pamela From Jacksonville

Jul 24, 2018

5.0/5.0

VERY PLEASANT FROM THE TIME OF ARRIVAL TO DEPARTURE!! I WILL HIGHLY RECOMMEND YOU ALL!!

Lindsey From Lenoir City

Jul 16, 2018

5.0/5.0

We had a wonderful time! The Can in was in a great place!! It was far enough away that you didn't hear the traffic but close enough to everything that it doesn't take long to get where you need to go. Loved it!

Kristina From Starke

Jul 01, 2018

5.0/5.0

The customer service was great. Cabin was what we expected

Daniel From Cincinnatti

Jun 26, 2018

4.0/5.0

Auntie Belham's did a great job and would recommend them great customer service. We had a clogged drain our first day and someone was sent to fix the issue within an hour.

Roy From French Village

Jun 16, 2018

4.0/5.0

Everything was good. The cabin was clean and had everything we need.

Terry From Pickerington

May 21, 2018

4.0/5.0

We've stayed with you for the last three trips to the Smokies and would do so again. Love the coupons you offer to area restaurants and attractions! The only reason I took one star off is your new policy of paying for the entire stay TWO weeks BEFORE check in. I don't mind giving you a hefty deposit, but I don't like paying in full before we even get there.

Cody From Radford

Mar 07, 2018

5.0/5.0

It was a great experience and location. My friends and I loved staying at the cabin and are highly considering it again in the future!

Dorothy From Belmont

Dec 28, 2017

4.0/5.0

The staff was super friendly and helpful. Check-in and out was simple and fast. The canin would be rated two stars, but the staff give this review its boost. Would recommend Auntie Belhams, but not Winter Haven.

Eric From Cincinnati

Dec 11, 2017

5.0/5.0

Overall we had a great experience and love the app that let us know what we needed to bring and what was there. I love all that information kept in one place on my phone.

Amy From Morgnaton

Dec 06, 2017

4.0/5.0

Overall the cabin was ok for a short vacation. However, upon arrival we had to sweep and vacuum the floors. They did not appear to have been cleaned. The furniture in the cabin was not in good condition. The kitchen chairs were very wobbly and some had very loose pieces. You could feel the springs in the sofa. I would also recommend you provide more than one key for the cabin.

Hadley From Hawesville

Oct 12, 2017

4.0/5.0

Winter Haven was a very nice place to stay. Love that it has an easily accessible driveway--roomy and flat. Cant say this cabin has any luxuries. Shower upstairs was tiny. However, the upstairs bed was comfortable. Kitchen had everything we needed. We LOVED the porch and spent a lot od time there. Always appreciate the office staff. Everyone is great to work with. Our third great stay with Auntie Belham!! Cant wait for the next one!

Loryssa From Grand Blanc

Aug 22, 2017

4.0/5.0

Loved the location (way up in the hills) and the cabin was cozy! Only a couple of issues - plug in upstairs bathroom does not work, bed in downstairs bedroom is really loud - and someone needs to clean under the beds (the dust bunnies are HUGE). Other than that, the place was great!

Wade From Jasper

Jul 27, 2017

5.0/5.0

Way beyond our expectations. The daily courtesy calls were very informative kind and I could go on and on and I should. I wlll recommend you to everyone I know and we will be sure to use your cabins on every vacation in your area. My wife was more impressed as well as my sister and my brother.

Angela From Laurel

Jun 27, 2017

4.0/5.0

Your company always provides outstanding customer service. However, I would like to say that the cabin we stayed in this past week wasn't very good. The owners should really think about purchasing new living room furniture. The couch and loveseat was worn out. They were very bumpy from the stuffing. The beds squeak and the hot tub is leaning very bad. Not sure if they porch is getting bad or what. This really needs to be checked out. This is the first bad experience we have had with any cabin.

Kristen From Mantachie

Apr 17, 2017

4.0/5.0

The cabin was great! Beautiful! The only problem is getting lost SO much. More, bigger and better signs for the cabins is MUCH needed.

John From Seville

Apr 05, 2017

4.0/5.0

Good customer service. The cabin was beautiful with well stocked kitchen, nice hot tub and everything was very clean. Nice! The beds were not good. The upstairs king was frankly uncomfortable and unbelievably loud with every movement. None of us in our family of 6 slept well on any of the cabin beds. I ended up on the couch the last 2 nights. It was an improvement, but not by much. Aside from that, we really enjoyed our stay. Would definitely choose a different cabin next time due to the beds at Winter Haven.

Emily From Fort Thomas

Apr 03, 2017

5.0/5.0

Easy directions, pleasure to work with, everything was excellent, would use again.

Crystal From Chapel Hill

Mar 28, 2017

5.0/5.0

We had an amazing weekend, cabin was beautiful. We will use Auntie Belhams again.

Amy From Randolph

Mar 18, 2017

5.0/5.0

The direction were easy to follow and house was wonderful. The hot tub st the house could have used some upkeep but other than that everything was great!

James From Campobello

Mar 06, 2017

5.0/5.0

Auntie Belhams staff is always a pleasure to work with

Gary From Hazard

Feb 27, 2017

5.0/5.0

We loved the cabin, and the location it was clean and had everything we needed for our stay. We would definitely stay with you guys again.

Shannon From Hamilton

Nov 20, 2016

5.0/5.0

The staff at the office was wonderful! They were very nice and friendly and got us checked in within a matter of minutes. The cabin was exactly like I saw in the pictures and everything was in great shape. The views were beautiful! We will definitely be back again.

Ashley From Nashville

Nov 13, 2016

5.0/5.0

Teressa was very helpful at check in! The cabin was cozy and clean.

Josh From West End

Oct 13, 2016

5.0/5.0

Quick and easy reservation and check in. Customer Service was great!!

Virginia From Monticello

Aug 23, 2016

5.0/5.0

Thought the living, dining & kitchen areas very nice. Bedrooms: small, no closet to hang clothes, the matress needed updated. Baths were too small. toliets needed updating also flooring in baths could be cleaner. Outside decks need staining. We didn't use the hot tub. Think we were looking for something with more a mountain view and not so hard to find. Would recommend your office staff but probably not the cabin...Needs Updating

Frank From Palmetto

Jul 21, 2016

5.0/5.0

You rescued us from the Sunset Cottage and for that we are thankful.

Josh From Portland

May 29, 2016

5.0/5.0

Soon as we arrived the cabin smelt bad like sewage. But after opening up Windows and letting it air out a while it was fine. Other than that everything was wonderful. Thanks

Chantele From Hollywood

May 02, 2016

4.0/5.0

Cabin was fantastic - clean, neat & nice-smelling. Hot tub was added bonus. Would have liked a brief list of suggested things to bring with us (paper plates, grilling utensils, dish soap, lighter to start grill, etc), but otherwise well-furnished kitchen. Bedrooms were nice, bathrooms a bit small. Maintenance responded quickly to issue we had with upstairs shower door.

Nick From Upland

Mar 23, 2016

4.0/5.0

had a great time. Our kids can't wait to come back and stay in the cabin again!! The hot tub was a hit.

Donald From Soddy Daisy

Feb 22, 2016

5.0/5.0

Overall, we enjoyed our stay. We did find some issues with the plumbing in our cabin. When the washing machine was running upstairs the lower level toilet would burp air making splashing sounds. Flushing was incomplete at other times. A rat ran from the hot tub area and out a hole chewed through the screen of the hot tub area. Besides all that, was a pleasant stay.

Jimmy From Burkburnett

Sep 28, 2015

5.0/5.0

We were treated great and had a wonderful stay.....Loved the place. THANKS!!

Amanda From Claysville

Aug 22, 2015

5.0/5.0

Checking in was easy, finding the cabin with the directions provided was easy. Once we were at the cabin, it was clean and fully furnished and had dishes, towels, etc. We even got to see a bear! It got into our trash!!! But it was worth seeing it so close. Once in a lifetime event for me. The beds could be updated. Very uncomfortable (the king upstairs). We ended up going to the queen on the first floor. I plan on using your service in the future.

Michelle From Lexington

Jul 19, 2015

4.0/5.0

The dish washer stopped working but it was replaced fast

Shelly From Toledo

Jun 11, 2015

5.0/5.0

Everything was great. The only issue that we had was that the upstairs showers pressure was poor compared to the one on the main level; therefore having all four of us using the same shower. No small feat in itself.

David From Knightstown

Jun 08, 2015

4.0/5.0

Easy reservation system & check in. Check out was a breeze.

Joshua From Memphis

Jun 01, 2015

5.0/5.0

You'll did great with welcoming us to you'll cabins. We have been recommending you'll to everyone, Again Thanks!!!!!!!!!!

Tonya From Union

May 11, 2015

4.0/5.0

Stay was great!! Housekeeping could be a little better. Over all we had a good time.

Patricia From Louisville

Apr 27, 2015

4.0/5.0

Love the new check out. Not having to take the keys or movie cars back is a great convience.

Tonya From Abingdon

Apr 24, 2015

5.0/5.0

We loved Winter Haven! Our experience exceeded everything & more!

Roxanne From Gordo

Mar 21, 2015

5.0/5.0

We loved this cabin!! So pretty and comfortable. Beautifully decorated. Very convient to everything! We will stay here again!!

Christy From Salyersville

Feb 15, 2015

5.0/5.0

cabin was amazing. Very clean, & felt right at home in it. Very nice people to deal with & made us feel like our trip & happiness meant the most to them! I NEVER rent a cabin off anyone else BUT them! 😁

Trudy From Ocoee

Jan 24, 2015

5.0/5.0

It was clean cozy and a very warm And felt very welcome

Emma From Murfreesboro

Nov 19, 2014

5.0/5.0

Great experience overall. The cabin was nice. Awesome customer service.

Eduardo From Norcross

Oct 06, 2014

4.0/5.0

We love our weekend get away in this cabin, we had a great time everything was good. Thank you very much.

-How is the drive to this cabin?

The drive to this cabin is steep and winding in areas. No 4 wheel drive necessary except during winter weather.

 

-How close to Pigeon Forge and Gatlinburg is this cabin?

This cabin is less than 5 miles from the parkway of Pigeon Forge and less than 8 miles from the parkway of Gatlinburg.

 

-How many vehicles will fit in the driveway?

2 vehicles of any size will fit comfortably in this driveway.

 

-Do I need to bring extra toilet paper, trash bags, paper towels, soap, etc?

YES… We provide 1 roll of toilet paper per restroom, one trash bag per trash can, 1 roll of paper towels in the kitchen, 1 small bar of soap per sink. You are responsible for bringing your own extras. We also provide 4 towels and 2 wash clothes per F/Q/K bed, 2 towels and 1 wash cloth per twin bed, and 1 kitchen set (1 hand towel, 1 washcloth, starter kit of dish detergent).  We do not provide shampoo, conditioner, lotions, laundry detergent, coffee or coffee filters, salt and pepper, charcoal for grills, daily maid service or flashlights/candles/matches (too often these items were taken home by guests so we stopped providing them).

 

-Is this cabin dog friendly?

Yes… We charge $75 per dog, up to 2 dogs. No more than 2 dogs are permitted. The dog(s) must not be left alone in the cabin unless they are in a crate. We charge accordingly for damage done by dogs such as scratches and chew marks, and for extra cleaning due to shedding in beds, soiled carpet/rugs and fecal matter left behind. Do not let your dog(s) sleep in beds or relieve itself inside the cabin.

 

-Is there another cabin nearby, in case more family wants to join? 

Yes, please check out Almost Paradise, Autumn Breeze and Hidden Treasures.

 

-Will I encounter wildlife?

Possibly. Black bears are attracted to food and are very curious and destructive, so DO NOT leave food in your vehicles or unaccompanied food on decks and porches and grills. If your cabin does not have a bear proof trash can, please call us for trash pick up.

And remember, you are surrounded by flourishing nature and a national wildlife reserve, so it’s not unusual for bugs to get into your cabin. We do a very good job of spotting and cleaning bugs before your arrival, but we cannot guarantee they won’t return, just as you can’t prevent 100% of bugs from entering your own home. Please be respectful of the fact that we don’t have total control over nature.

 

-Will the hot tub be clean for my arrival?

Absolutely. In fact the water may still need time to heat up on the day of your arrival. Just keep the cover on the hot tub and turn on the jets, as this will heat the hot tub quicker. To keep your hot tub clean for the length of your stay, keep the cover on the hot tub when not using it and rinse off your skin in the shower before entering the hot tub. Unwashed skin will dirty a hot tub quickly, and we only drain & clean the hot tubs after check-out. If there is sediment in your hot tub upon check-in, it is because your cabin’s water comes from a well. 

 

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Vacay Stay Guarantee

The VSG gives your reservation a cancellation policy. Without the VSG you will have a zero cancellation policy and zero reschedule policy. Should you have to cancel your reservation at any point, for any reason, you will lose what you’ve paid up to that point. No exceptions, since the cancellation policy is offered at booking. By not purchasing the VSG, you will accept that you forfeit all monies paid if you have to cancel your reservation.

The Vacay Stay Guarantee allows for:
A 15 day cancellation policy for 1-3 bedroom properties.
A 60 day cancellation policy on 4+ bedroom properties.

For cancellations made outside of the 60 or 15 days, Auntie Belham’s refunds the entire amount of your payments made minus the cost of the VSG (which is only 7% of the total stay + taxes).

For cancellations made inside of 60 or 15 day time frame, when the cancellation policy has expired, you will be allowed to reschedule your stay in that same property within 6 months, but no monies will be refunded. After the 6 months all monies are forfeited.

Without the Vacay Stay Guarantee, absolutely no refunds.

Absolutely no refunds for early departures for any reason including but not limited to: weather, road conditions or family emergencies. We are not responsible for such occurrences and will therefore not refund money because of them.

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