Location Details: SEVIERVILLE
Starting at: $243
Bedrooms: 3 Bathrooms: 3 Half Bathrooms: 1 Sleeps: 10
Location Details: SEVIERVILLE
Starting at: $243
Bedrooms: 3 Bathrooms: 3 Half Bathrooms: 1 Sleeps: 10
LOOKING FOR A CABIN WITH A VIEW? This luxury log cabin was constructed with excellence in mind. From the truly incredible view of the Smokies on both levels, to the unique details of the stone Jacuzzi Tubs and the custom made bathroom sinks, you will appreciate this Auntie Belham's Cabin. The grand staircase was even cut from trees on the cabins property!
On the main level you will find a large living area with a big flat screen TV as well as bedroom with a queen bed and a bathroom with custom touches, This beautiful cabin features a deluxe kitchen with stainless appliances, granite counter tops and custom Cabinets. Bring your favorite K Cups for the Keurig! There is also a large dining area on the main level. Step outside the doors to an incredible view of the Smokies on the large wrap around decks complete with custom deck furniture.
The lower level has a second living room as well as a recreation area complete with a quality pool table, custom bar, and two video arcade games. The large flat screen TV is equipped with surround sound and there are 100 movies for your enjoyment, giving you the experience of a home theater! The lower level is also home to the master bedroom with a large master bath and a two way fireplace between the Jacuzzi tub and the bedroom area. Step outside onto a second large deck with the same incredible views of the Great Smoky Mountains. You will also fine a nice size Hot Tub on the lower deck...a great place to unwind anytime of the day.
Majestic Escape does have WIFI, however it is WIFI with limited data internet service. Absolutely no streaming of music, movies, tv shows, on-line gaming, zoom meetings or similar services. It is easy to pinpoint which reservations overuse data- violations of our limited data wifi agreement will result in charges.
The roads are nicely paved, wide and easy to travel and is in a gated community. Property has parking for 3 large vehicles. The road to cabin is steep and winding in spots.
There is construction taking place near this cabin and the construction company is not affiliated with Auntie Belham's. They may begin work early in the morning.
***THIS IS NOT A PET FRIENDLY PROPERTY***
MUST BE 25 YEARS OLD TO RESERVE
PLEASE REMEMBER THIS IS A NONSMOKING UNIT
Y’all please reach out to us for anything and rest easy knowing you’re booking a cabin with the most caring cabin rental company in the Smokies :) We have an awesome team of locals ready to help! We are open 9am - 9pm all 7 days of the week for YOU. Enjoy the benefits of our full service hospitality program when you book a cabin with Auntie Belham's Cabin Rentals!
PROVIDED AT YOUR CABIN
● 1 roll of toilet paper per restroom
● 1 roll of paper towels per kitchen area
● 1 small bar of soap per bathroom sink
● 4 towels and 2 wash clothes per F/Q/K bed
● 2 towels and 1 wash cloth per twin bed
● 1 kitchen set: 1 hand towel, 1 washcloth, starter kit of dish detergent
NOTE: If staying 3+ days, you may need more of these items and are responsible for providing extras. If
you want fresh towels/sheets, please bag up your used linens and bring them to our office for a linen
NOT PROVIDED AT YOUR CABIN
● Coffee or coffee filters
● Extra trash bags
● Salt or pepper
● Firewood for wood burning fireplace
● Charcoal for grills
● Daily maid service
● Laundry Detergent
● Hair dryer
What people are saying about this property
Everything from checking in to checking out was great. Submitting a work order request this morning was easy as well for the washing machine.
What a wonderful experience we had. We can't wait to book again.
Express check in was easy and Great convenient, the cabin was dress to the T’s, perfect !!! Do to weather we stayed in, worked on puzzles, watch movies, all that boring stuff, but we’re rested, ready for the New Year 2023 !!! Thank you for helping to make our Christmas vacation a success, see you next year!!!
The staff was extremely helpful, positive and informative. The cabin was clean and more than we expected. We had a great experience have some much needed family time and this cabin was fabulous. Thanks for your help!!!
The view was beautiful! Everything was wonderful! Was perfect for us - Kids and grandkids really enjoyed the game room too ❤️
Absolutely gorgeous cabin! Very relaxing and accommodating. Loved everyday spent there. The managing staff was fantastic!!!
Incredible experience. Best stay we have ever had in the region for last 20 years
Very accommodating and the cabins were clean and exactly what we wanted
First of all, I ALWAYS recommend Auntie Belham's to anyone who is even remotely interested in renting a cabin, or will even listen to me rave, for that matter! Your staff is always VERY helpful, friendly, and nice, both in person and over the phone. The check-in and check out procedures were efficient. I appreciated the check-out list posted in the cabin. The cabin, Majestic Escape, is impeccably maintained, kitchen utensils generously stocked, and VERY clean! Your cleaning staff is exceptional. I definitely appreciated the folder with materials such as directions, and maps of the attractions in all three cities. Someone was definitely thinking of things people unfamiliar with the twisty roads of Tennessee would need. Your website is outstanding. We stayed at The Outbak in August 2013 and 2014, but it is no longer available with AB, and if it is listed through another company, I am not interested. I love browsing through the different cabins on yoru site, but I do believe we have found "The One" for us!
Our cabin was absolutely beautiful and the views were amazing!!! We will recommend this cabin to all our family and friends and we would definitely stay here again.
It was such a clean and beautiful cabin! We were very comfortable and amazed by the views!
The cabin was clean and it suited our needs perfectly. We loved all the amenities, and the kitchen was well stocked with cooking items.
Everything was good and clean. It was a great place to spend with my family.
We called in and had some specific questions about the Wi-Fi and everyone that helped us on the phone was great and respectful of our questions. Very friendly service! It was a beautiful cabin and we enjoyed our time so much!
Beautiful chalet, very clean! We love the view and hot tub. We will be back!!!!
Overall we had an amazing vacation. The views are absolutely incredible, breathtaking! The two deck areas were peaceful and relaxing and allowed us to spend a lot of family time there. I would only suggest one thing and some people may not care, I found it inconvenient that there we not hair dryers in the cabin. I bought one and left it there....... That being said, our trip was amazing and the lack of internet allowed us to spend quality time together.
Beautiful house,views & plenty of space for all of us. Wonderful family memories made
The cabin was amazing and clean. I couldn’t have asked for better service from the staff.
Absolutely a fabulous, great experience. Pull cues broke, did bring our own. I hope to stay with Auntie Belman again. (I failed to start dishwasher upon leaving. So sorryyyy)
I loved it! It was exceptional! It was perfect you did awesome
Our cabin was superb, clean and well organized. Definitely recommend
Auntie Belham's does not disappoint! The cabins, locations, and furnishings are all of good quality and makes the stay feel more like a home away from home than a rental. No dollar store buys here! Cleaning has slacked some, and would like to see more notice of sanitation efforts besides just the commodes, decks could be power washed with more regularity. Having said this though, it is spring and we all know how pollen can show up overnight, I only mention because it was pointed out in the guest book by several visitors just prior to our stay. This is my groups fifth stay at Majestic Escape, and we absolutely love it!! The additions of extra bedding, games, and updated decor were a delightful surprise! Can't wait until next year!!!!
Super clean cabin, easy check in and check out! Our 2nd rental with Auntie Belhams and has been awesome!
We LOVED our cabin! We had originally gone through AirBNB and the owners cancelled on us. We were so lucky to have found your cabin and it was beyond perfect!
Felt pleased with the service. Beautiful view, and great time in the cabin.
Everything from beginning of booking, our stay, and checkout was absolutely perfect! The staff was extremely helpful and responsive with all of my questions. Our contactless check-in was a smooth process and to say the cabin was incredible is an understatement! Everything was 5 star and we can't wait to come back next year!
The cabin could have been.cleaner. The office staff is awesome. So helpful and accommodating. We would probably rent a smaller cabin next time.
The cabin was really nice an clean and a awesome view
Very nice! We will definitely return in the near future
We greatly enjoyed our stay in the lovely Majestic Escape cabin. Location was fantastic as was our view from cabin. We were a bit uneasy about our stay during this pandemic of 3020 but between the ease of no contact check in, cleanliness of cabin, and distance from contact with any other cabins we felt safe and secure. Looking forward to booking with y’all again in the future.
The cabin is spectacular. When we arrived, the smoke detector was beeping. There was a battery on the dresser so it appeared that they tried to replace it and just left it. Someone was out quickly to fix it. The next day the fireplaces weren't connected properly. Again, someone came out to fix it so all was good. I think these things should be checked before new guests arrive. Other than that, it was a great experience and we'll be back every year. This was our third time.
Friendly staff , clean cabins , always helpful. Love the new virtual check in fast and convenient
Check in was easy and convenient. The cabin was clean upon arrival. The night that we arrived we had issues with Internet connection and we found out the roof was leaking and maintenance was out within 12 hours and repaired everything. Auntie Belham’s staff was professional and very accommodating. As always we enjoyed our stay with Auntie Belham’s cabins.
Auntie belhams always divers a wonderful experience! Majestic escape was a beautiful, very clean cabin with an amazing view! Sumrises on the deck are beautiful!
There were a few minor issues as discussed at check out but over all stay was great. Would recommend when booking advising 15 miles could be 20-30 min driving time depending on cabin location.
Wonderful as always!! Love the new way of checking in too!!
Had an amazing cabin with a great view will stay again
Cabin was clean and had everything we needed for our stay.
We had a small issue with the fireplace and it was resolved quickly and efficiently! Thank you very much from the Kearney family! It was a great trip!
Excellent and very clean will book cabin again just need tv in room upstairs for kids
Great as always. Courteous staff, easy check in and out, cabin clean and beautiful views!
Loved the cabin however the shower head on lower level bathroom was broken or needing adjusting. Water ran down wall and leaked out and over the side of tub when in use. Also the fireplace in the same bedroom/bathroom was not working. All others worked fine in cabin. Overall the cabin was wonderful. Just wish those two things had been working properly.
Had a great time,would definitely stay with you again. Our cabin view was wonderful!!
Had a fantastic stay at Majestic Escape. The best view from a cabin I’ve ever experienced in 15 years of visiting the Smoky Mountains. Looking forward to my next visit. The Auntie Belham staff were, once again, very friendly and helpful. Thank you , all.
Very nice and clean cabin with a beautiful view. Kids enjoyed the pool table and hot tub.
Very nice clean cabin . Great view of the mountains and nice people
So helpful and friendly. This was our 3rd stay with y’all and we will always book with you!
excellent cabin marvelous views. i would recommended to all whom likes to set in peaceful and comfortable place.
Loved out cabin! We will be back next year!! Can't wait!
Great views, clean and comfortable. We had a great time.
The cabin was well appointed, spacious, and the views were spectacular!
This is my second time with your company - our cabin this then was fabulous and check in was very simple! Thank you so much your service and cabins are wonderful
Everything from making the reservation and helping us find the perfect cabin that we wanted to the check out was perfect! Very friendly and helpful staff and magnificent,clean cabin in the most beautiful spot! Thank you so much!
Everything was excellent, beautiful amd clean, We going back again
Beautiful cabin. Clean. Comfy. Amazing veiws. Excellent staff. My family and I had a great time.
Was perfect, The Majestic Escape has a million dollar view. I dont think it could have been any better. Will do it again for sure
We loved our stay. Our view was breathtaking. The atmosphere was peaceful and calm. The cabin was spacious and cozy!
Beyond amazing views and cabin! My husband and I brought our four children ages 9-12 and they said this vacation and cabin was by far the best one yet. The staff at Auntie Belham’s was more than helpful and understanding when our lovely children locked the keys in the van as we were packing up to check out. 100% recommend this cabin, company, and vacation location for anyone looking for a family or romantic couples getaway. We will be back!!!!
We enjoyed our stay. Cabin was clean. Check in through late arrival was awesome. Thank you.
Peaceful, Beautiful a great experience! Will definitely come back! Would highly recommend!
The cabin was beautiful. The WiFi limit was very low and not mentioned prior to booking. The heat had a funny smell.
Overall experience was fantastic. Booking and check-in was a breeze. The cabin was clean, and very comfortable. The bedrooms and bathrooms were top notch, kitchen was well supplied, and the view was amazing! Excellent marks all around. We will definitely be back!!
The cabin was absolutely beautiful!! With the best views! Very quiet also! Loved the Jacuzzi bathtubs in every bathroom.
Awesome cabin and great customer service. We love our time here!
Great cabin with an awesome view. We was able to see lots of turkey from the cabin. We will return again.
The cabin was very clean and well maintained. We got exactly what we were expecting. It was a unbelievable experience.
The house was clean and neat, plenty of towels ! Wanted to tell u the keurig coffee maker did not work, but I had brought mine along thinking u would not have one. Not an issue just wanted to let u know. The view from upper deck was amazing!! And so convenient to have access to washer and dryer. Amazing time !!! Thank you so much !!!!
The cabin was fabulous. Plenty of space, the view was spectacular, we had everything we needed plus more.
The check in process was easy and the staff was very knowledgable and friendly. Our cabin was pristine and had all of the amenities we could have dreamed of.
Great customer service. Cabin was a little on the dusty side. Windows were dirty.
Amazing, this is this 2nd time we have stayed, we are already planning for 2019
They were very accommodating. I had to reschedule from my original booking date due to an illness of one our group members. They were absolutely wonderful to work with.
Majestic Escape was wonderful. Very clean, comfortable beds and the view was amazing. Staff very friendly and helpful. Checkout procedures really convenient.
Beautiful cabin! The most gorgeous view of any cabin we’ve ever rented. 😍 Well appointed and very nice. I would definitely return.
Great service clean cabins and great locations. Will go again
Everything was great, the cabin was clean and the views were amazing!
Very friendly & accommodating. We will use Auntie Belhams again.
this home is just marvelous and his is the 2nd time I have rented with auntie, great experience, property is beautiful and scenery fantastic.
We loved our stay very very much. The cabin was very relaxing and the view was breath-taking. We enjoyed the coupons. The only request about those is, instead of giving the option of using one per night, give the family the option to maybe use 2 in one night as most families will probably want to explore multi places to eat and it would be more valuable to bigger families. Again, the stay was so awesome!!!
It was a great cabin with an amazing view. My family loved it. We were all comfortable and it felt like home. Only issue we really had was the pool table only had one stick to play with cause all the others were missing tips and their was no chalk for the sticks. Also the electronic darts game was missing parts and not working proplerly. other than that it was a great experience. Next time we're in town we would love to stay at the majestic escape again!
We loved our cabin and the staff was so friendly and helpful. Will definitely rent through you again in the future!
We loved the majestic escape cabin!!!!! Would stay there again!!! Online reservations, check in and check out very easy! Everyone was super friendly!
Wonderful time, weather was perfect. Great week making memories with the family!
The entire staff was very welcoming and helped with any questions we had! The cabin was clean and well taken care of, minus a few small things.
Our stay was wonderful! The cabin was clean and gorgeous! Everything we could have needed was provided and we didn't need to do a ton of clean up like you do in Time Shares. Loved it!
Stayed 05/05/17-05/09/17 This is our 2nd stay at Majestic Escape for a girls weekend trip. My friends and I absolutely LOVE this cabin! The view couldn't be any more perfect with rolling mountains, beautiful sunrise, and semi secluded location. The cabins are privately owned and designed with custom features (love the stonework in all 3 bathrooms). The kitchen in this particular cabin has all the equipment one could ever need with 2 coffee makers, toaster oven, waffle maker, blender, electric skillet, microwave, full size fridge, dishwasher, quality pots and pans, and every kind of utensil a home cook like me, would ever need (brought my own the first stay, second time my load was much lighter!). Definitely a huge step above the garage sale décor and features one might find in other cabin rentals. My friends and I have decided Majestic Escape is a yearly must for a great getaway! Kudo's to Auntie Bellham's Cabin Rentals for managing such wonderful escapes! The only negative I can think of is that the fireplaces are turned off March 31st, so when we came in early May, and the temps dropped to the 40's at night, a nice cozy fire would have perfected the whole experience. But the cabin is still heated so, we managed. ;o)
Everything was beyond wonderful! I will book through you all from now on! Thanks for a wonderful cabin that made our childrens weekend getaway a hit!
We had a Great time, everything was clean and nice. The house is perfect for a nice family getaway. The views were stunning. Thank you.
This is the 6th time we have stayed with Auntie Belham's and it gets better each time. This time we stayed in Majestic Escape and it by far has beat all the other cabins we've rented. The view was extraordinary. The cabin was gorgeous. The staff was remarkable as usual. Can't wait until next visit.
Easy check-in and out , great service and nice location.
The customer service was great! Our stay was awesome.. The cabin was super clean and very welcoming. We found everything we needed in the kitchen, plenty of towels and great décor. Our view was more than we expected and everything went great!
Had an awesome time. Majestic escape was amazing. The fireplaces were my favorite part of the cabin.
Check in and check out was so easy. Everyone was very friendly and helpful. Cabin was amazing!
Good - enjoyed very much. Thank you. Very nice cabin.
Overall experience was fantastic, view was incredible and staff at the check in lodge were very friendly and helpful. Was unable to find remotes for lower floor bedroom tv. Maintenance guy showed up the for about 30 minutes the first day after check-in to do some work on banisters. Didn't introduce himself or tell us why he was there, just walked in. Bottom step of lower floor is a much bigger step down than the others. Overall, our trip was highly enjoyable and we plan on visiting again.
Our experience with Auntie Belham's was outstanding. From start to finish, the process was easy and convenient. The staff was very friendly and professional. The cabin was amazing. We had a wonderful vacation and will definitely book through this rental company again.
THE VIEW!!!! This cabin was by far the best any in our travel group had ever seen. Loved all the floor to ceiling windows. Gorgeous down to the smallest detail. There was even a view from the toilet upstairs. Great for large groups or families. Plenty to do and see; the distance from Pigeon Forge/Gatlinburg tourist areas was not a problem for us. Took about half an hour to get either place but was well worth it for the view, and we had planned to spend most of our time enjoying the cabin anyway. If you're looking for more of a relaxed "staycation," or a place to hang out and play games (darts and pool table in the cabin were great!) this is the cabin to get. Had a great college football game day on Saturday with the two living rooms to use. Gated community for added security.
Amazing cabin. The wood work all over the cabin was spectacular. Rooms were beautiful and the bathrooms were spacious. Loved the hot tubs in all bathrooms. Would definitely pick this cabin again.
The view was spectacular! And thecabin was great. Very clean and had everything we needed including a high chair.
The cabin was beautiful and the view breathtaking! This is our second time renting through Auntie Belham and we will use your services again for sure. The check out process changed since our first time with y'all and we like it much much better. Keep up the good work! =)
We were exceptionally well informed from booking to check out. It was a great vacation experience!
Cabin was just as advertised. Staff in office was considerate and informative.
I love the website. It was very easy to use and informative. The staff were very friendly and helpful.
My family and I absolutely loved the cabin we stayed in!! We can't wait to come back!
Great cabin. Fully stocked. Great view. Looking to stay in the summer this year
The entire process was very well handled from making the reservation to checking-in to checking-out. The cabin was wonderful, which was exactly the way it was presented on the website.
Very nice cabin, we enjoyed our stay. The queen mattress was worn and sloping to the middle. Need access to the pantry for groceries for a weeks stay. Beautiful mountain views.
You guys were very helpful. Great vacations and we will definitely use your service again
Great! We had a wonderful stay and truly appreciate your company being accomadating and allowing us to check in early. The cabin was amazing. Our only complaint was that the comforters in the upstairs bunk beds seemed dusty. Overall it was wonderful and we will book again if the opportunity arises.
We loved the cabin and it was exactly as advertised with stunning views. The cabin was clean and had everything we needed for a comfortable stay. It would have been helpful to have had a warning about just how remote the cabin was. It was a 30-45 minute drive to get to the grocery store and the roads leading up to the cabin were terrifying to navigate. For that reason it is unlikely we would stay in the same cabin again. When we turned on the a/c, piles of dead insects blew out of the vents. After a couple of days we noticed an increase in the number of live insects. We called Auntie Belham's an within a couple of hours a technician arrived and sprayed. We had no further problems.
The reason I did 4 stars and not 5 is that there was no pot holders in the kitchen and only one dish towel and we couldn't adjust the air conditioning the way we would like, other than that the cabin was beautiful and the views were picture perfect.
Very professional and the cabin was clean and was very satisfied with our stay.
service was great cabin was wonderful except for the dart board only had one dart that worked and the pool table, most of the pool sticks were warped and most were missing the tips. Banister on bottom level was loose. Views were amazing! Also, the neighbor that lives just inside the gate almost caused us to wreck, pushed us up the driveway with bright lights on. Very rude. Bunk beds on upper level uncomfortable. Besides that the cabin was great!
The cabin was beautiful and the view spectacular! We enjoyed the hot tub, movies, pool table, dart board and lounging by the fireplaces. The view was worth the extra money and more than enough room for the 2 of us. Maybe we will bring the whole family next time.
The cabin and the view was fantastic! The only complaint any of us had was the king sized mattress - one side was sunk in and uncomfortable. BUT that did not stop anyone from thoroughly enjoying our stay in your cabin. We would definitely rent from Auntie Belham again!!!
The cabin 'majestic escape' was amazing. The whole family loved the view and the space.
THE most beautiful, well equipped, clean and MAJESTIC of all the cabins we have stayed in!! Godly views!
Amazing views... Very clean, all the basic stuff needed were there... , only thing is since no cell phone signal the internet was very S L O W....
Everything was great easy to check in and check out
We really loved the cabin. It was very clean and the view was amazing. There are only a couple of things that I noticed that I thought were a bit odd. The sinks in the bathroom which were made out of rock and were round, small and deep seemed not to be such a good idea. They were hard to use and I can't see how they could be clean. The other thing were the rock steps going to the lower floor......they were very dangerous!!! It seemed to be a pretty bad idea to use that material on steps. In fact one of the people staying there did fall down the last three, only received bruises, but could have been worse. We all thought the steps were an accident waiting to happen!! Definitely not a cabin for anyone with young children running around. However we had six adults there and did enjoy our time there. The road up to the cabin was very steep, but that was to be expected. I would recommend it to friends and family, but only for adults.....no young children.
-How is the drive to this cabin?
The drive to this cabin is steep and winding in areas. No 4 wheel drive necessary except during winter weather.
-How close to Pigeon Forge and Gatlinburg is this cabin?
This cabin is 13 miles from the parkway of Pigeon Forge and 17 miles from the parkway of Gatlinburg.
-How many vehicles will fit in the driveway?
Up to 4 vehicles of any size will fit in this driveway.
-Do I need to bring extra toilet paper, trash bags, paper towels, soap, etc?
YES… We provide 1 roll of toilet paper per restroom, one trash bag per trash can, 1 roll of paper towels in the kitchen, 1 small bar of soap per sink. You are responsible for bringing your own extras. We also provide 4 towels and 2 wash clothes per F/Q/K bed, 2 towels and 1 wash cloth per twin bed, and 1 kitchen set (1 hand towel, 1 washcloth, starter kit of dish detergent). We do not provide shampoo, conditioner, lotions, laundry detergent, coffee or coffee filters, salt and pepper, charcoal for grills, daily maid service or flashlights/candles/matches (too often these items were taken home by guests so we stopped providing them).
-Is this cabin dog friendly?
NO… And we charge $250 when evidence of dog/animal is found inside unit.
-Will I encounter wildlife?
Possibly. Black bears are attracted to food and are very curious and destructive, so DO NOT leave food in your vehicles or unaccompanied food on decks and porches and grills. If your cabin does not have a bear proof trash can, please call us for trash pick up.
And remember, you are surrounded by flourishing nature and a national wildlife reserve, so it’s not unusual for bugs to get into your cabin. We do a very good job of spotting and cleaning bugs before your arrival, but we cannot guarantee they won’t return, just as you can’t prevent 100% of bugs from entering your own home. Please be respectful of the fact that we don’t have total control over nature.
-Will the hot tub be clean for my arrival?
Absolutely. In fact the water may still need time to heat up on the day of your arrival. Just keep the cover on the hot tub and turn on the jets, as this will heat the hot tub quicker. To keep your hot tub clean for the length of your stay, keep the cover on the hot tub when not using it and rinse off your skin in the shower before entering the hot tub. Unwashed skin will dirty a hot tub quickly, and we only drain & clean the hot tubs after check-out. If there is sediment in your hot tub upon check-in, it is because your cabin’s water comes from a well.
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Vacay Stay Guarantee
The VSG gives your reservation a cancellation policy. Without the VSG you will have a zero cancellation policy and zero reschedule policy. Should you have to cancel your reservation at any point, for any reason, you will lose what you’ve paid up to that point. No exceptions, since the cancellation policy is offered at booking. By not purchasing the VSG, you will accept that you forfeit all monies paid if you have to cancel your reservation.
The Vacay Stay Guarantee allows for:
A 15 day cancellation policy for 1-3 bedroom properties.
A 60 day cancellation policy on 4+ bedroom properties.
For cancellations made outside of the 60 or 15 days, Auntie Belham’s refunds the entire amount of your payments made minus the cost of the VSG (which is only 7% of the total stay + taxes).
For cancellations made inside of 60 or 15 day time frame, when the cancellation policy has expired, you will be allowed to reschedule your stay in that same property within 6 months, but no monies will be refunded. After the 6 months all monies are forfeited.
Without the Vacay Stay Guarantee, absolutely no refunds.
Absolutely no refunds for early departures for any reason including but not limited to: weather, road conditions or family emergencies. We are not responsible for such occurrences and will therefore not refund money because of them.
Customer service is always great. I love the texting feature. Very personalized service.