All-american

Excellent, house was very nice and everyone at Auntie Belham's was very professional.

It was good. The facilities were nice and clean. The communication was excellent. Property was described very well.

Everything went great for our group. Definitely will stay with you guys again in the future. We came in on Friday afternoon, supper at the cabin with Bible study and worship time after in the large dining area. Kids enjoyed the cabin amenities till bedtime. Saturday Morning, breakfast prepared in the spacious kitchen with worship and small groups before lunch. After lunch, we went to the Gatlinburg strip to eenojoys the Spring weather. Back to the cabin for supper and small groups and worship. Left Sudnay at 10 am. Great time was had by all.

Staff was top notch and very timely with responses and communication for virtual check in and out !

Excellent. Super smooth process to check in and out. Very helpful staff.

Great experience.. so easy to check in and out.. so accommodating

Everything was perfect as usual. Second year in a row and we will definitely return

The cabin was nice, couple of water links that the office is aware to fix. All American cabin was perfect for our family reunion.

I've been coming to you guys for the last 7 years and I have really enjoyed every cabin that I haven't been in that's why I always will come to you guys you guys are A1 you really are anything I need you guys are right there on the spot I really enjoyed my time and I'll see you next year. The cabins always clean and neat and no nice I can't say anything bad about you guys

We really enjoyed our stay at this cabin. It was very comfortable, and it is nicely decorated its very spacious. The children really enjoyed themselves. you will not be bored in this cabin. It was clean and neat.

We loved our time there. Our family of 30+ had a blast. Plenty of space and fun for all.

good communication. easy check in and check out. would stay again.

The cabin we used was perfect for our large family get-together. It was clean when we arrived, and it had plenty of room for everyone. The games located on the bottom floor did a lot to keep the younger ones occupied and get them to do activities together (without their electronic devices). Also, the Auntie Belham staff with whom I interacted, were all friendly and concerned that our stay was a great experience for us. There really is meaning in the phrase "southern hospitality."

All went well. Problems fixed promptly. Check in and out easy. Pleasant experience .

Excellent response to our "out - a.c". You fixed within hours and we are very greatful. You have an excellent team working with you.

Great service, and maintaince ! Always got a response fast

Great communication with the team. The day before we were going to check in the rental had no power, but we were told with enough time so we could plan accordingly. Thankfully it was back the next day! Our party of 30 had an amazing time. Thank you

Great place to rent from! Cabin was ready on time and the online check-in process was very easy. Would rent from again!

The experience was great, my family and I enjoyed everything, the service was excellent and will definitely come back, thanks

The All American cabin was perfect for our family reunion. The Auntie Belham staff was extremely accommodating & since our cabin was ready, we were able to check in two hours earlier than the normal check in time. This was greatly appreciated. It was challenging when planning a family reunion not to know the actual address of the cabin until we checked in; however, we understand this is for security reasons. Other than the oven door not closing completely; overall, the All American is an excellent accommodation. Thank you!

Great customer service and quick responses to questions and needs. Thank you!

It was great! We loved it. Can’t wait to come back.

Had great customer service over the phone with your office and our cabin was awesome. my student group had a great time. The cabin was well stocked with everything needed. we would come back again sometime.

The staff was very friendly and accommodating. The home and rooms Beautiful.

Enjoyed the stay and everything was like as pictured cleanliness, the kitchen light by fridge was out but other then that we had no issues.

The cabin was nice. The office help was excellent as usual.

Everything was as described. The cabin was very clean, and had everything that we needed. Thanks!

Everything was good! Only thing, please ensure all remotes work for all TVs.

We loved the Cabin!! It was well kept, great amenities. Comfortable and easy to get to!! A little inconvenient to stop in and check in, but still love the experience.

The stay was excellent. Cabin was clean. The staff was friendly to deal with.

We stayed in the All American and all in all it was a nice place. Kitchen was well supplied. Could have used another couch in the main level seating. Bottom level door to outside would not secure. A couple of the showers had slow drainage. Refrigerator door, if not pushed firmly, would not seal properly. But as I said, all in all a good experience.

The "cabin" was spacious and very accommodating. Bathrooms off each bedroom was a plus. Your game room kept all the kids occupied, which isn't easy with the wide range in ages. There was every amenity we could think of. The cabin was centrally located to everything we wanted to do. Finally, it was neat and clean with everything in good repair. Couldn't ask for better. Had a great time! Too bad it didn't last longer. See you next year!

Our soccer team stays in at the All American Cabin each year and it is a perfect set up for us. It's clean, spacious, and well stocked. We couldn't be more pleased!! So glad to have it available to us. We will keep coming back.

3rd year in a row staying at the All American Lodge. The lodge is consistently clean and offers an enjoyable stay for a large group. The staff at auntie belhams is always courteous and professional. Very appreciative of that.

Beautiful place, very clean We loved it!! Very roomy with plenty of bathrooms for a large crowd.

Amazing experience in the cabin Very beautiful my family absolutely loved it!

We were pleased with our stay. Any issue we called on was taken care of quickly.

Easy check in,friendly receptionist. Cabin was spacious and clean. Very satisfied.

Very good place for large family vacation particularly with children

The office staff is very kind and helpful, I was stressed because I was having my wedding there and would have lots of cars to park, but they helped me figure out solutions for that. Cabin was beautiful and a perfect location. Highly recommend!

Excellent. Friendly staff and very helpful with any problems that may come

it was very a very good experience we will be back

Excellent. Seamless check in and check out. Very detailed house information. Helpful and courteous.

We loved every minute of our stay in the All-American chalet!

Leak from bathroom still not fixed. 2nd year with it. . We love house and will be back!

Very beautiful cabin, very clean with no issues. Lots of room for our large group. Easy to get to without many hills from the parkway. Plan to come again in the future!

All American was everything I thought it would be based on the pictures. It was beautiful!

The cabin is great we love our stay there. A few things that we fill should be brought to ya'll attention is there was ants all over the kitchen so much so we had to throw our alot of food because we did not notice them at first. They need to spray in the kitchen. The other thing is the outside needs to be cleaned up before someone comes to stay the leaves and spider wipes were really bad and we wouldn't have minded cleaned it up but there was no broom there to do that with so really enjoying the outside was not a option for us. Other then that we will definately be back actually hopefully next year! Thank you for for having a clean cabin the bathrooms and bedrooms were very clean!

Our soccer team had a great time. The house is perfectly stocked. We will always come back.

Very professional and attentive, from booking, to check-in, to stay.

The house was perfect for our family reunion. The kitchen was well stocked. We really enjoyed the basement game area. It’s location was perfect.

All personnel were most helpful, kind and professional. The facility was as described...and fit our family reunion needs. Only one suggestion. The refrigerator ice maker did not work. No water was attached so it could not work. Had we known we would have brought more ice so we would not have to make a trip to town.

things at the cabin was great, everyone enjoyed their stay and wish we had more time to just relax

The best cabin I have ever stayed in thus far! Words can’t describe how much my bridal party and I enjoyed his cabin! Everything was so perfect and clean! So much space we often got lost..23 grown women and we had more than enough space. We are currently looking to book this cabin yearly for different events. I was so sad to have to leave, it felt like home!

The company was very responsive to any questions I had about my stay (especially beforehand). Directions to the cabin were very straightforward and easy to follow.

It was a pleasure as always our 2nd year for Christmas

Great cabin for church groups! Location is great for shopping in Gatlinburg or outdoor adventure in the mountains.

A wonderful experience.........the cabin was simply gorgeous and more than enough room for the large group we had for a wedding rehearsal dinner.

very friendly answered my questions that I had loved the house. you were prompt when I called about gas grill and garbage PICKUP.

Great! Always responsive to initial inquiries. Also when we had a small maintenance issue during our stay, Auntie Belham's offered to send someone out that evening to fix it. No complaints, and the whole process was well organized and easy. We very much enjoyed our stay and it worked well at All American for our large group. Lots of compliments from my group about the house.

Everything was set up perfect for our arrival! Speedy service to resolve minor issues. Everyone loved the house - it was perfect for our group! The house was big enough to accommodate our group with plenty of areas to stretch out in (inside and outside) so we were not all under each others feet!

Your company did an incredible job. I will definitely be recommending you all to everyone I can. I can't thank you all enough for giving us the opportunity to stay in one of your cabins, especially after our situation of having our cabin dropped from another company within 24 hours of our stay. We could not have done it without you all!

Everything was fantastic! Cabin clean and stocked. No issues at all.

Doors, rugs, entertainment broken. Towels poorly distributed too many in single bed bathrooms, not enough in multi room bathrooms. Need towel racks in bathrooms . Chair on porch broken. The place was clean, but you seem not to check the equipment. We enjoyed the location.

The house was excellently supplied could not have asked for any thing more

Clean cabin that was true to the pictures provided. Friendly staff at check in.

We had a great stay!! Everything looked great and met our needs. Thank you

Phenomenal customer service and an awesome location! Out students thoroughly enjoyed their stay and we will be back again.

We had a great experience and stay with auntie Belhams! Staff was always friendly and available for any questions!

It was good, the wooden sinks were a little smaller to use & some of the bathroom sinks were not draining well. The entrance from road is s bit risky of someone driving into the gutter as no markings let driver know a safe exit from inside while coming out on right side. Bunk beds squeak so can disturb other sleeping members. Otherwise it was nice

We really enjoyed the cabin. Lots of room and lots to do. We are going to try to come back next year.

Grace Baptist Church was very happy with our stay at the All- American. Cabin was clean lots of space and great staff. We are already looking into reserving it for next year.

Everything was wonderful! The cabin was large enough for our group of 30 and actually had enough bathrooms for everyone. It is a beautiful cabin in a great location. We had to call maintenance for smoke alarms that needed batteries and they were very prompt. The only thing that I would suggest is that those are checked before the guests arrive. We spent our first night with chirping through out the cabin, Also the top of the screen in the porch area was broken which allowed bugs to get in. Otherwise we had a grand time. No one wanted to leave!

Loved the All American Lodge and loved working with the ABCR staff... great experience over all!

Simple and easy reservation, check-in, and check-out process. Cabin was in great shape for us and was just what we needed.

Check in was easy. Received a follow up call to make sure everything was ok. Maintenance was prompt in taking care of a couple of plumbing issues.Everyone I spoke to before, during and after our stay was friendly and courteous. House was lovely, clean and well maintained.

The checking in process is tedious and it was late. Other than that - great. also, there should be some flashlights left there for black out situations. We were in the dark for a few hours.

The cabin exceeded our expectations! Super clean, layout was so fun, and the atmosphere was perfect.

The staff was excellent and the home exceeded our expectations.

Easy to work with - great house! I've been hosting an annual family golf outing in the smokies for 10yrs - first time using Auntie Belham's and would do so again!

The staff was excellent - even with a change to our original reservation due to a cabin going "out of service" I was pleased with the customer service. The cabin was well-stocked and there were only minor issues. We stayed at the All-American and noted a few things - 1. the breaker for the over-sink light in the kitchen repeatedly tripped; 2. the door handle to the bathroom nearest the laundry room was malfunctioning (several of us ended up trapped from time to time); 3. the trim on the second floor window at the end of the house (at parking area) was detached from house; 4. the drawer glides for the 2nd drawer on left hand side of dresser in bedroom nearest living room are broken. Otherwise the cabin was lovely and provided a great haven for our family vacation.

The cabin was wonderful and when we had an issue with the dishwasher the maintenance mad came out immediately. He was helpful and showed me where the breaker box was and which breaker and been flipped. We had a wonderful stay and recommend this cabin to any large groups.

Very great customer service! The cabin was just what we needed for our youth group. The teens were thrilled about all the games in the basement as well as the outside area! We will be returning!!

The check in staff was very nice. The cabin was clean and well maintained. We made a mistake with the check out process, but the staff was very patient with us and we appreciate that.

Awesome! Your staff is very friendly & helpful. We had a great stay! Our cabin was beautiful and very clean. The students all loved being there and said they felt more like a big family after our trip. We shared photos on our social media of the cabin once we arrived & told how much we enjoyed staying there. We hope to be back next year, if one of the many who were interested in the cabin from our photos don't beat me to it. Thank you again!!

We loved staying in the All American cabin. Most of the beds were really comfortable, except one of the top double bed bunks, my daughter had to change beds after the first night.

The customer service was excellent and the cabin was very clean. Overall great experience

Me and my family was very pleased at how you made a last minute accommodation for us with no price change everyone love the floor plan even the ones that didn't stay with us

You always had the maintance man there for our problems. Tried hard to please, and make our stay pleasant . It was enough room for our large group.