Vacay Stay Guarantee
The VSG gives your reservation a cancellation policy. Without the VSG you will have a zero cancellation policy and zero reschedule policy. Should you have to cancel your reservation at any point, for any reason, you will lose what you’ve paid up to that point. No exceptions, since the cancellation policy is offered at booking. By not purchasing the VSG, you will accept that you forfeit all monies paid if you have to cancel your reservation.
The Vacay Stay Guarantee allows for:
A 15 day cancellation policy for 1-3 bedroom properties.
A 30 day cancellation policy on 4+ bedroom properties.
For cancellations made outside of the 30 or 15 days, Auntie Belham’s refunds the entire amount of your payments made minus the cost of the VSG (which is only 7% of the nightly rate).
For cancellations made inside of 30 or 15 day time frame, when the cancellation policy has expired, you will be allowed to reschedule your stay in that same property within 6 months, but no monies will be refunded. After the 6 months all monies are forfeited.
Without the Vacay Stay Guarantee, absolutely no refunds.
Absolutely no refunds for early departures for any reason including but not limited to: weather, road conditions or family emergencies. We are not responsible for such occurrences and will therefore not refund money because of them.